Citizen satisfaction and impact evaluation on service delivery in public institutions : Evaluation report on the status of compliance of the public service with Articles 10 and 232 in service delivery from the citizens perspective /

Citizen satisfaction and impact evaluation on service delivery in public institutions : Evaluation report on the status of compliance of the public service with Articles 10 and 232 in service delivery from the citizens perspective / Public Service Commission. - Nairobi : Public Service Commission, 2024. - xxvi. 285 p. ill.:

9789914373707