Taylor, Shirley <br/><br/>
Model business letters, emails and other business documents/ 
Taylor, Shirley 
 - 6th ed. 
 - london:  pearson education limited,  2004 
 - xxii, 497p 
<br/><br/> includes index. 
<br/><br/><label>ISBN: </label>0273675249 
<br/><br/><label>Subjects--Topical Terms: </label><br/>business documents