Stanton, Nicky <br/><br/>
Mastering communication / 
Stanton, Nicky 
 - 4th ed.  
 - New York :   Palgrave Macmillan,   2004 
 - xiv, 438p. :   ill.  
<br/><br/> includes index. 
<br/><br/><label>ISBN: </label>9781403917096 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication