Customer care excellence: (Record no. 295)

MARC details
000 -LEADER
fixed length control field 00560nam a22001817a 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20220802111031.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 220315b |||||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0749437928
040 ## - CATALOGING SOURCE
Transcribing agency KNATCOM-UNESCO
098 ## - UNESCO THESAURUS CLASSIFICATION
Call number based on UNESCO classification scheme 6.75COO 2002
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Cook, Sarah
245 ## - TITLE STATEMENT
Title Customer care excellence:
Remainder of title how to create an effective customer focus /
Statement of responsibility, etc. Sarah Cook.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. London:
Name of publisher, distributor, etc. Kogan page limited,
Date of publication, distribution, etc. 2002.
300 ## - PHYSICAL DESCRIPTION
Extent 241 p.
500 ## - GENERAL NOTE
General note Includes appendices.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Management.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme UNESCO Thesaurus
Koha item type Books
Edition 4th ed.
Classification part 6.75COO 2002
Call number prefix 6.75COO
Call number suffix 2002
Suppress in OPAC No
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type
    UNESCO Thesaurus     Non-fiction Kenya National Commission for UNESCO Kenya National Commission for UNESCO General Stacks 15/03/2022   6.75COO 2002 RC00408 15/03/2022 c1 15/03/2022 Books